At The Neighbourhood Group, we are committed to providing our community with high-quality care and services. With the rapidly changing COVID-19 situation, we will approach all decisions thoughtfully, taking into account advice from Public Health authorities, based on the best evidence available. We hope to resume our regular practices as soon as it is safe to do so. For now, you can call us and we will do our best to get you any help you need. Please continue to visit our website for updates.

  1. The Neighbourhood Group will be re-opening slowly and safely. In September, Programs will be scheduling one-to-one appointments with clients. No group larger than 6 people will be scheduled to allow enough space for distancing of 6 ft.
  2. All staff and clients will be screened daily online or on paper with contact information kept for tracking purposes.
  3. Staff will wear a face mask when working with colleagues or clients.
  4. Frequent hand washing will be done or use hand sanitizer if washing is not possible
Click here to watch a message from The Honourable Bob Rae on our response to COVID-19.

The following programs/services are operating with recommended screening and safety precautions in place:

Community Personal Support Workers – face to face and by phone

Supportive Housing – face to face and by phone

Home At Last Coordination – face to face and by phone

Food Bank – face to face and by phone

Meals on Wheels – face to face and by phone

Pui Hong and Mandarin Programs – face to face, by phone and online

PAID – face to face and by phone (3036 Danforth Avenue only)

Tax Clinic – face to face and by phone

Services over the phone and online:

Case Management – by phone only

Housing Access Support – by phone only

Seniors Intake – by phone only

Social and Safety Friendly Visiting – by phone only

Children’s Club & Kick Start After-School Program – by phone and online

Youth Outreach Workers  – by phone and online

Employment Counselling and Workshops – by phone and online

Moving Forward – by phone and online

New Knowledge, New Steps – by phone and online

Youth Works – by phone and online

Conversation Circles & Healthy Life Styles – by phone and online

The following programs are closed:

Central Neighbourhood House – 416.925.4363


Daycare – 349 Ontario Street and Winchester Public School

We are aiming to open our childcare sites on July 2, 2020. The safety of our children and staff is our top priority and we will reopen our childcare after each of the locations have been inspected by Public Health and receive approval from the Ministry of Education.

Friday Night Social Space

GEMS Junior

Social Recreation

Step Up

Stroke Survivors Club and TIME Program

Transformation Club


Women’s Programs

Neighbourhood Link Support Services – 416.691.7407

Adult Day Program (11 Main Street)

Community Dinner at 10 Gower

Congregate Dining/Community Programs- 11 Coatsworth Crescent, 2802 Danforth Avene, 828 Kingston Road and 14 Amroth Avenue

Resource and Information Centre


Youth Awoken

Important Sources of Information

City of Toronto

Ontario Public Health – COVID-19

211 Ontario – find programs and services in your community

If you have signs or symptoms, call Telehealth Ontario 1.866.797.0000

Charitable number: 106887284RR0002    416.925.4363